Company
AI revenue engine for high-ticket home services
Couscous helps owner-led and PE-backed HVAC, electrical, and plumbing operators grow revenue per technician — without hiring. We capture every lead, convert every estimate, and win back every past customer with AI Call Operator, AI Dispatcher, and AI Estimator wired into the stack you already run.
What we build
Three capabilities, one revenue engine — each plugs into your CRM, dispatch, and pricing rules instead of replacing them.
AI Call Operator
Voice-first intake that answers every call, qualifies the job, books the right slot, and texts the caller a confirmation — 24/7, including after-hours and overflow.
AI Dispatcher
Routing layer that scores inbound work by ticket size, urgency, service area, and crew fit so high-margin jobs surface before routine calls eat senior tech time.
AI Estimator
Quoting workflow that turns photos, field notes, and CRM context into good/better/best proposals in minutes — with your pricing book and approval rules baked in.
How we work
Couscous is concierge-delivered infrastructure, not self-serve SaaS. Setup, tuning, and workflow changes happen on our side so your team gets a working operator fitted to the business.
Fitted to your operation
We train on your services, pricing, dispatch logic, and CRM fields during supervised setup. When something changes — a new offer, a seasonal rule, a pricing update — you tell us in plain English and we update the workflow.
CRM-portable by design
Couscous layers on top of ServiceTitan, Housecall Pro, FieldEdge, and the rest of the home-services stack. You are not locked into one vendor's roadmap, and the engine keeps working if you switch systems.
Scoped per operator
Engagements are scoped to one shop or rollup — not a shared lead marketplace. There is no public pricing grid; we quote after understanding your trade, call volume, and integration surface.
Who we serve
Built for HVAC, electrical, and plumbing operators selling high-ticket installs, replacements, and recurring service plans — single-location shops through multi-location brands standardizing intake and dispatch.
Owner-operators
Shops where the phone, the dispatch board, or the in-home close is the bottleneck on growth — not ad spend.
Multi-location brands
Operators standardizing intake quality, dispatch rules, and quote turnaround across sites without adding headcount at every location.
PE-backed rollups
Platforms consolidating home-services brands that need one revenue engine playbook across HVAC, electrical, and plumbing — without ripping out each shop's CRM on day one.