Customer reactivation (email + SMS)
CRM-segmented lifecycle marketing for the customer base you already paid to acquire. Past customers, unsold estimates, expired plans, lapsed warranties — each segment gets a tuned email + SMS sequence.
Starts from $1,500 workflow setupRisk free — If you're not satisfied during setup, we'll refund your money.
Customer reactivation questions, answered
What's the minimum customer base to make reactivation worthwhile?
Reactivation requires a CRM with enough customer history (typically 1,000+ past customers and 6+ months of segmentable behavior) to make sequences work. Smaller shops don't have the volume yet for the per-segment cadence to pay back; we usually recommend AI Call Operator first, then add reactivation when the customer base crosses the threshold.
Do you CAN-SPAM and TCPA-compliance the SMS?
Yes. Every SMS sequence runs through opt-in verification, frequency caps, and STOP-handling. Existing-customer relationship rules apply, but we don't push the gray-area mass-blast tactics that get carriers shutting numbers down.
How does this map onto revenue per technician?
Reactivated past customers land on routes the existing crew already runs — no new hiring, no new acquisition cost, no marketplace lead-resale margin. A past-customer win-back typically books at 2-4x the close rate of a cold lead, so the same dispatch hour produces more booked-job revenue than a fresh-lead route.
What if I'm not satisfied?
Workflow setup starts from $1500, if you're not satisfied and will not want to proceed we will refund your money.