Electrician answering service powered by AI

A traditional electrician answering service takes a message and emails or texts your team to call back. The AI Call Operator finishes the workflow on the call — qualifies the job, checks dispatch availability, books the appointment in your CRM, and texts the caller an SMS confirmation. It's an always-on intake CSR, not a voicemail replacement.

Yes. During setup we train the workflow on your electrician services, service areas, business hours, dispatch rules, pricing thresholds, and CRM fields. The AI quotes only inside the rules you approve (diagnostic fees, plan starting prices, "we'll need to schedule for replacement estimates") and never invents prices, discounts, or warranties. Approved SMS templates are wired in the same pass so confirmations stay on-brand.

The AI is trained to take and qualify electrician calls across the buyer cluster you actually field — panel upgrade estimates, EV charger install requests, no-power and partial-power emergencies, service-line repair, remodel rough-in bookings, smart-home and lighting jobs, generator install and service, and commercial three-phase service. Each call type maps to its own intake script, dispatch routing, and SMS confirmation template, so the same agent fields a no-cool emergency and a planned-maintenance booking without dropping context.

Every electrician call captures the structured fields your dispatcher actually needs to assign the right crew and slot: issue scope (whole-home outage / single circuit / single device), service-panel amperage and approximate age, EV model and charger spec if applicable, remodel scope and required circuit count, main breaker tripping repeatedly (yes / no), burning smell or scorch marks at outlet or panel (yes / no), utility-side vs home-side issue suspected, and permit jurisdiction and inspection requirements. Fields flow directly into your CRM job/lead record, the AI's call summary, and the caller's SMS confirmation — no second touch from a human CSR to fill the gaps.

Yes, with explicit guardrails. The AI detects urgent electrician situations (smoke or burning smell from an outlet, switch, or panel, full power loss in a storm with no utility outage reported, exposed wiring after an impact or storm, sparks or arcing reported at a panel or outlet, and carbon monoxide alarm with a generator running indoors), prioritizes the dispatch slot, sends an urgent notification to your team, or transfers the caller — whichever rule you set. For safety-related issues the AI follows your approved emergency script and does not try to diagnose dangerous conditions over the phone.

Yes. The AI books electrician appointments directly into your CRM/scheduling system using your real dispatch logic — licensed-electrician routing per jurisdiction, permit-windowed inspection scheduling, utility coordination required for service swaps, and two-person crew routing for panel replacements. Slot, crew capability, drive-time, and any windowing rules you've defined are honored on the call, so the booking is firm before the caller hangs up.

Workflow setup starts from $1500, if you're not satisfied and will not want to proceed we will refund your money.